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Continue ShoppingTerms Of Use
1. Acceptance of Terms
By accessing, browsing, or making a purchase on ikshop.lk, you acknowledge that you have read, understood, and agreed to comply with these Terms of Use. If you do not agree with any part of these terms, we kindly request that you refrain from using our website.
2. Products & Availability
- All products displayed on our website are subject to availability at the time of purchase.
- We strive to ensure that product descriptions, images, and details are accurate; however, slight variations in color, design, or packaging may occur.
- We reserve the right to modify, update, replace, or discontinue any product at any time without prior notice.
3. Pricing & Payments
- All prices listed on ikshop.lk are shown in the applicable currency and include relevant taxes unless stated otherwise. Payments are processed securely through trusted third-party payment gateways to ensure safe transactions.
- We reserve the right to change product prices at any time without prior notice; however, orders already placed will be honored at the original price.
4. Orders & Shipping
- Once an order is successfully placed, customers will receive an order confirmation via email or SMS.
- Delivery timeframes and charges may vary depending on your location and selected shipping method.
- While we strive to deliver orders promptly, we are not responsible for delays caused by courier services, adverse weather conditions.
- Tracking details will be provided when available so customers can monitor their shipment.
5. Returns & Exchanges
- Returns are accepted only for manufacturing defects reported within 7 days of delivery. To be eligible for a return, the product must be
Unused and in its original condition
In its original packaging
Accompanied by the original invoice
- Once the return request is reviewed and approved, we will arrange a repair, replacement, or refund, depending on the situation and product availability.
- If the product is found to have no manufacturing defect, the return request may be rejected.
6. Promotions & Discounts
- Promotional codes must be applied at checkout and cannot be added after an order has been placed.
- Each promo code has a specific validity period and usage limit as stated in the offer.
- Discounts cannot be combined with other offers unless explicitly mentioned.
- We reserve the right to modify, suspend, or cancel any promotional campaign at our discretion.
7. Privacy Policy
We are committed to protecting your privacy. Personal data collected through our Website will be handled in accordance with our Privacy Policy.
- We only collect personal data necessary to process your orders and improve your experience.
- Your data will never be sold or shared with third parties without your consent, except for order fulfillment.
- We use cookies to personalize content and analyze traffic. You can manage your cookie preferences in your browser settings.
8. Account & Security
- Customers are responsible for maintaining the confidentiality of their account credentials.
- ikshop.lk is not responsible for unauthorized access resulting from user negligence.
- We reserve the right to suspend or terminate accounts involved in suspicious or fraudulent activities.
9. Contact Information
For any questions, concerns, or clarifications regarding these Terms of Use, please contact us at:
📧 hello@ikshop.lk